Track Your Order

Every NordPantry order can be tracked from the moment it leaves our warehouse until it reaches your door.

How to track your order

1. Check your email. Once your order has been dispatched, we'll send you a shipping confirmation email containing your tracking number and a direct tracking link.

2. Enter your tracking number. Use the tracking link in your email, or enter your tracking number on the carrier's website.

3. Follow your delivery. You'll be able to see your parcel's current status and estimated delivery date.

Please note: tracking information can take up to 24–48 hours to become active after your order is dispatched. If your tracking number shows no updates yet, please allow a little time for the carrier to scan your parcel into their system.

Processing and delivery times

Stage	Timeframe
Order processing	1–2 business days
UK standard delivery	3–5 business days
Total estimated delivery	4–7 business days

Orders placed on weekends or UK public holidays are processed on the next business day. Delivery times are estimates and may vary during peak periods or due to circumstances outside our control.

Free UK delivery on all orders over £50.

Haven't received your tracking number?

If it has been more than 2 business days since you placed your order and you haven't received a shipping confirmation:

Check your spam or junk folder — confirmation emails sometimes end up there.
Confirm the email address you used at checkout was entered correctly.
Contact us with your order number and we'll look into it straight away.

My tracking hasn't updated in several days

Occasionally a parcel can remain unscanned for a few days while in transit, particularly during busy periods. This is usually temporary. If your tracking has not updated for 5 or more business days, please contact us and we'll open an enquiry with the carrier on your behalf.